At CMS Relocation & Logistics, the health and safety of our customers and employees is our highest priority. Considering the developments regarding COVID-19, we want to proactively share our approach to this situation to provide you with the comfort that CMS has and will continue to take the appropriate and timely actions to mitigate risks for our employees, customers, and partners.
The Center for Disease Control and Prevention (CDC) continues to issue guidance for businesses and individuals. The World Health Organization (WHO) also continues to provide updated information. We will continue to stay up to date with all recommendations and guidelines to help combat the spread of the Coronavirus.
How can I get a moving estimate?
Can I cancel or reschedule my move?
My move is scheduled in a few days, and I am not feeling well. What should I do?
What precautions are you taking to help prevent the spread of the virus?
What precautions should I take during my move?
You can choose between an in-home or virtual estimate appointment. Our representative will walk through your home with you to get an idea of everything you will be moving. Contact us at 858-874-2615 to schedule your appointment.
Yes. You can work with your coordinator to reschedule or find a plan you are comfortable with. You will only need to pay for any services that have already taken place if services have yet to be provided and you contact us at least 24 hours prior to your move, you can cancel without incurring any costs.
If your move date is approaching and you find yourself not feeling well, please do what is most comfortable for you. It is possible to delay or reschedule your move date, however, be sure to reach out to our team to check availability and details related to any charges. We will work closely with you to help provide a solution and process you are comfortable with.
Masks and social distancing are required for any crew member providing in-home services
Regular handwashing
Cleaning hard surfaces and moving equipment regularly
Refrain from physical participation during the move
Maintain social distancing throughout the move
Disinfect furniture and high touch surfaces before and after your move
Work closely with your coordinator to discuss any concerns you might have
If you have specific questions or concerns surrounding our business practices during this time please reach out to our branch manager directly: Keith Engel at kengel@cmscompanies.com or 858-874-2600.
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